Universal abit prides itself on having the most comprehensive customer service system in the business. Our product manuals are detailed, yet easy to read, which means that everyone from the beginning novice to the seasoned expert can install and enjoy Universal abit products.
Our multilingual website, with support for over 20 countries, ensures that users can get help in their native languages, 24 hours a day, 7 days a week. Universal abit's website has been redesigned to provide a pleasing, yet functional layout, making it easy for users to find the information and support they are looking for. Its dedicated technical support section offers quick access to manuals, drivers, utilities, and BIOS files to help get the user up and running quickly. The Universal abit website also features an exclusive reseller area, filled with resources and tips to help resellers both large and small.
For further assistance, users can turn to Universal abit's dedicated technical support staff. RMA centers in the US, United Kingdom, Netherlands, China, and Taiwan allow users to get hassle-free service for an Universal abit product. Users in the US can also take advantage of a motherboard industry first e-RMA system, which allows Universal abit users to submit and track a RMA request online. What's more, our exclusive BlackBox™ technology found on all µGuru™ technology motherboards, makes traditional painstaking troubleshooting a thing of the past, automatically helping to pinpoint the cause of any hardware issue.
With a support system like this, it's no wonder that Universal abit's customer service is heralded as the best in the industry:
"As stated in the past, Universal abit's RMA policy is unmatched; no other motherboard manufacturer comes close. In combination with their timely tech support reply, we feel Universal abit is one of the best (if not the best) motherboard manufacturers to turn to for motherboard customer service and support. We're glad Universal abit continues to work hard on this aspect of their operations, and we sincerely hope to see similar steps taken at other top tier motherboard manufacturers in the future."
The best performing, most durable products backed by the best service in the industry.
That is the Universal abit promise.