Taipei, Taiwan, November 10th 2003-ABIT's
new Black Box is a revolutionary new feature within ABIT's μGuru processor
that provides the highest level of tech support available for any desktop
motherboard. With ABIT Black Box, users get a comprehensive Windows-based
interface that allows ABIT users to communicate with ABIT tech support
engineers far more effectively. With ABIT Black Box any problems with
setting up an ABIT motherboard can be dealt with more quickly and easily,
allowing ABIT users to get back to tweaking, overclocking and gaming.
Why ABIT Black Box?
Because ABIT Black Box gives ABIT users better service. Problems can
be solved more quickly, letting end-users get back to using and abusing
their ABIT boards. ABIT Black Box will auto-detect all hardware and software
and attach this in an email to ABIT Tech Support.
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Note the areas to fill in user's personal
information and a symptom of the problem.
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The CPU and Memory section.
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The Hard Disk and PCI card section.
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All USB devices currently connected will
be auto-detected.
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In the motherboard section, BIOS version
and power supply information is provided in addition to motherboard
and VGA specs.
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Most problems can be solved by looking
at the software and drivers the end user has installed. |
One Click Tech Support
The more information that is provided by end users in ABIT Black Box,
the more likely ABIT tech support will be able to solve the problem quickly.
Most problems are well known or can be diagnosed by setting up a configuration
in the ABIT labs that is similar to the end users. After users have auto-detected
their system configuration, they need only to click one button to send
all of the information to ABIT Tech Support. | 
